Employing the best staff every time

Employ the best staff every time

Do-It-Right Books:

The easy complete guide to selecting winners.

What to do and how to do it. Employ the best candidates and benefit from the right people working in your organization. Simple yet comprehensive. Tells you how to avoid all the traps. How to do everything in the right sequence including all the legal requirements under the Employment Relations Act 2000.

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Contents of the Book:

INTRODUCTION
OVERVIEW
A Systematic selection process
Reasons for selecting
Benefits of a systematic process
How to improve your talent pool
Key Point Not all vacancies have to be filled
5 Step Process

JOB AND POSITION DESCRIPTIONS
Step 1 - Who do you need?
Determining tasks and responsibilities
Dejargoniser
How to do a position analysis
How to do a position description

PERFORMANCE FACTORS
Identifying performance factors
Key Point
Essential, desirable and bonus performance factors
Performance factors for a sales representative
Key Point

ATTRACTING THE RIGHT APPLICANTS
Step 2 - Who is out there?
Issues to consider
Pros and cons of doing it yourself; or not
OK, so you'll do it yourself
Advertise
Prepare yourself for the work
Key Points

INITIAL SCREENING
Step 3 - Initial screening
Assessing CVs
Using a telephone interview
What to look for in a CV
Matrix for short-listing CVs for a sales representative
Benefits of this approach
Key Points

SCREENING HIGH FORM AVERAGE AND POOR PERFORMERS
Step 4 - Screening high and low performers
How screening works
A list of techniques
How to decide on a technique
Screening-in and screening-out

OFFERING THE POSITION
Step 6 - Offering the position
Storing the selection information
A final comment

INTERVIEWS
Conducting an interview
Types of interviews
Purpose of interviewing
Do Not use these questions…
Types of questions
Key Points
Unlawful questions…
And when you can ask them

MORE ON INTERVIEWS
Listening skills
Active listening
Did you know THIS about body language?
Preparing for the interview
Getting started
Controlling the interview
Closing the interview

EVALUATING INTERVIEWS
Evaluating interview answers
The SOAR principle
Comparing people fairly - behavioural rating guides
Example rating guide for teamwork
Effective interview checklist
Double-checking

EMPLOYMENT TESTS
The iceberg model
The three main types of tests
Mental abilities tests…
And what they can tell you
Personality tests…
And what they can tell you
Off-the-shelf personality tests for specific positions
Example personality attributes for retail management
Combining the insights
Work samples
Examples of work samples

REFERENCE CHECKING
Act in haste, repent at leasure
What to check
Background checks

CHOOSING THE BEST APPLICANT
Step 5 - choosing the best applicant
Who crossed all the hurdles?
Rejecting applicants

Sample checklist using a select-in approach
Draft management position (job description) and person description