Improve your staff for a better business

Do-It-Right Books:

The easy complete guide to performance reviews

Improve the contribution of every staff member and build your effectiveness as an organization. We tell you what to do and how to do it. Suits the smallest or largest organizations. Motivates good staff and identifies future stars and promotion prospects. Will tell you what to do with staff who aren't performing. How to set them targets. How to have them ship out if they don't shape up.

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Contents of the Book:

Why performance reviews are vital in every organization
• If you can't measure - you can't manage
• Identify the stars, promotion prospects, new opportunities for staff
• Identify and quantify poor performance and set goals to improve delivery
• Expose problems in the organisation
• Understand why good staff would want to leave
• Improve overall quality of staff and the effectiveness of the organisation

Introducing performance reviews to your organization
• Explaining the purpose to existing staff
• Linking to employment agreements
• Trial periods for new staff
• Working with unions to prevent allegations of discrimination
• Change management tool

What are the essential tools and how to put them all in place
• Employment Agreements
• House rules
• Job descriptions
• Setting performance indicators (KRA/KRIs)
• Consistency of approach
• Timing of reviews
• Assessment services available to assist in rating staff
• What you need to document

• To ensure clarity
• To measure success
• For legal protection

Managers, workers, contractors.
• What are the differences

• Managers
• General staff
• Contractors

How to conduct performance reviews
• Setting up the meetings

• Advice to participants

• Documents
• Training for managers if they conduct reviews

• The meetings

• What to say
• What not to say
• What went well / what didn't go so well. Why?
• What is needed to improve
• Joint goal setting and KRA/KRIs
• Establishing agreement

• Self assessment and 360 degree assessments - Will they work for your organisation?
• Follow up and progress sessions to review, encourage, revise goals

What if there is no improvement
• Moving the person to a role that better suits their achievement level
• Be in a position to dismiss without risk of a successful action against you

What if one of your "stars• wants to leave
• How to keep them
• Non-monetary rewards

Measuring the overall success of effective performance review system in the organisation

Included in the book and on a disk
• All the forms needed
• Checklists
• Assessment formats / contacts